Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at [email protected]. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

1. What is the status of my order?

 to see the status of your order. You will receive an email confimation to the email address provided, upon placing your order successfully.

Your order will be dispatched within 3 working days. and you will receive an email confirmation to the email address provided.

2. Where is my order?

We will notify you by email when your order is dispatched, we can confirm all orders have left our building and proof of postage can be supplied.

Please visit our delivery policy page for estimated delivery times, these times are indicative and subject to availability, payment authorisation, verification and processing.  If your tracking number indicates that your order has been delivered and you haven’t received your order, you should: 


Check if someone else at your address has accepted it.

Look around the delivery location. Your parcel may have been left with a neighbour or in a safe place like a porch or garage.

Look for a notification of attempted delivery. You may find an attempted delivery notice in your letter box or on your door. Follow the instructions on that notice to request redelivery or to arrange collection of the parcel.

Contact the carrier if there’s still no sign of the parcel. 

3. How long does delivery take?

Shipping Times

Free Delivery All products 


You will receive a notification as soon as the goods are on their way. Delivery and shipping cost are free. As soon as the package is ready for dispatch, you will receive an email . From this point on you can track your shipment with the tracking number. As a rule.

1. The packages are ready for dispatch after 1-5 days, depending on the availability of the items and the positive result of the credit check. delivery countries.

2. Delivery time 8 to 15 days 

We currently only ship to United States.